How do I set up automatic payments?

To sign up for automatic bank draft, fill out the bank draft authorization form. At this time, we are unable to set up automatic withdraws from a credit card or debit card.

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1. What forms of payment do you accept?
2. I paid my bill either online, or by drop box the night before disconnect day, but I was still charged the fee. Why?
3. Can I get a copy of my bill by email?
4. What are these charges on my bill besides water usage?
5. How do I set up automatic payments?
6. Is this an estimated reading on my bill?
7. How are the rates determined?