START SERVICE

Click the Link Below To Open the Service Application. Print the form, or fill it out electronically, and email it along with a copy of your drivers license to Lfangman@mustangwater.com

Setup/Transfer Service Form

What to Expect on Your Bill

Base Rates

  **Base rates are charges that will be on your bill every month. These amounts will be the same  every month and are not related to water usage.**   

Monthly Charges on Bill:

Water Availability Fee: $24.50
Fire Protection Plan: $8.00

Sewer/ Trash / Recycle Charge:

The sewer/ trash / recycle charge will always be one of the following amounts based on your water usage:

  • Water usage under 5,000 gallons: $43.50
  • Water usage 5,001-10,000 gallons: $45.50
  • Water usage over 10,000 gallons: $48.50
Water Usage Rates:

The water usage charge varies based on how much water you use in a month based on the tiers listed below.

Usage charge is per 1,000 gallons

  • 1-5,000 gallons: $3.00
  • 5,001-10,000 gallons: $4.00
  • Over 10,000 gallons: $5.00 

Extensions & Late Fees

  • To request an extension, please email your request to extensions@mustangwater.com. In order to process your request for an extension, we must receive it in writing.
  • To request a late fee waiver, please email your request to Ms. Linda Fangman at LFangman@mustangwater.com

One-Time Charges to Set Up Service
  • Water Deposit: $60*
  • Application Fee: $10
  • Transfer Fee: $25

*Water Deposit will be refunded when you cancel service.


Click For More Information About Your Trash Provider

**Trash and recycle pick up are every Tuesday**


Other Important Info:

**BILLS ARE MAILED OUT ON THE 15th OF EVERY MONTH AND ARE ALWAYS DUE BY THE 1st OF EVERY MONTH**

·          Payment must be received by 5 PM the day prior to the disconnect date noted on the late notice to avoid disconnection and a non-payment fee.

·          Mustang is NOT responsible for the postal service. Payment is processed on the date of receipt not the date it is post marked.

·          Failure to receive bill does not exempt customers from receiving late fees or disconnection.

·          View your account and pay online, you must have your account number and pin number to register online.

·          Questions about our services, call (940) 440-9561.