All Other Areas


Locations with Existing Meters

The following information is needed prior to activation of service where a meter already exists.

Mustang requires a $100 security deposit before establishing water service. There is also a $50 deposit for wastewater service, if applicable. Upon customer request, a deposit may be refunded as a credit to the active account provided that NO penalty charge exists on the payment history ledger for the previous 12 months.

If you are needing assistance with the transfer of service please call Pam at 940-440-9561 ext. 104, or email her at

All service requests require 24-hour notice, and all requests received after noon will be processed the next business day.

Locations Without Service

An applicant requesting service at a location with no existing service will need to come to the office and meet with Customer Service to establish service. The following additional information may be required:

 Disconnect Service